The Wayne-Holmes Association of REALTORS, Wooster, Ohio is part of a statewide Professional Standards program administered by the Ohio REALTORS®. Services include an Ombudsman Program, Code of Ethics Enforcement, and Mediation or Arbitration of Commission Disputes.
To learn more about these professionalism services, use the links below:
CONSUMERS:
https://www.ohiorealtors.org/consumers-filing-an-ethics-complaint/
REALTORS:
https://www.ohiorealtors.org/members-professional-standards/
Professional Standards
REALTORS® are bound by the National Association of REALTORS® (NAR) Code of Ethics and guided by Pathways to Professionalism . NAR charges boards with the responsibility of enforcing standards for professional conduct. Any professional standards complaint received, as well as any material related to a complaint, is considered to be strictly confidential in nature.
When members do not abide by the Code of Ethics, a complaint may be filed by another REALTOR® or the public. There are two types of complaints that may be filed:
Ethics - Alleged violations by a member of one or more of the 17 Articles of the Code of Ethics. These may be specific provisions or conduct governed by the code.
Arbitration – Disputes over a monetary transaction (e.g. real estate commission) or a monetary claim arising out of a contractual dispute. This can be between REALTORS® and other REALTORS®, or between REALTORS® and their customers or clients.
To view or download the most current Code of Ethics, click here to visit the nar.realtor Code of Ethics webpage , which also includes translations of the Code of Ethics and changes to the Code from the previous version.
The Wayne-Holmes Association of REALTORS® is part of a statewide Professional Standards program administered by the Ohio REALTORS®. Services include an Ombudsman Program, Code of Ethics Enforcement, and Mediation or Arbitration of Commission Disputes.
To learn more about these professionalism services, use the links below:
CONSUMERS: https://www.ohiorealtors.org/consumers-filing-an-ethics-complaint/
REALTORS®: https://www.ohiorealtors.org/members-professional-standards/
Where to Start
Before filing a complaint, discuss the issue with the real estate professional, their manager or the principal broker. You may find that an open discussion provides satisfactory resolution.
If that is not successful, Click here to be directed to the Ohio REALTORS® website for more information on how to file a complaint.